Shimano STEPS
System / software
W032
Installed shifting unit does not match system configuration
A shifting unit (electronic Di2 component) that differs from the stored system configuration has been detected. Electronic shifting will not work until the configuration matches the installed hardware. This typically appears after a component swap and must be resolved by checking the configuration at the dealer.
- Drive system
- Shimano STEPS
- Category
- System / software
- Motor behavior
- behavior unclear
- DIY-friendly?
- shop recommended
Roadside self-help
- Restart the system once; if the warning remains, contact the shop that built or serviced the bike.
Possible causes
- Shifting unit installed that differs from the original system setup high
- System configuration not updated after a component swap medium
Symptoms
- Electronic gear shifting does not work
- W032 appears after a shifting component was replaced
Inspection / repair
- Difficulty: medium
- DIY: shop recommended
- dealer diagnostic tool required
- Component: di2 shifting unit
- Component: system configuration
Applies to
E6100
E7000
E8000