Shimano STEPS
Battery
E024
Battery overcurrent protection triggered
The battery's overcurrent protection has tripped, combined with a communication error towards the bike system, and no system functions will start. Causes range from loose cables to a short circuit in the wiring or a battery fault. The dealer needs to check all connections; if the error remains, deeper diagnosis of battery and wiring is required.
- Drive system
- Shimano STEPS
- Category
- Battery
- Motor behavior
- assist off
- DIY-friendly?
- shop recommended
Roadside self-help
- Disconnect the charger, reseat the battery and try a restart.
- If the error persists, have the dealer check all cable connections.
Possible causes
- Loose or faulty cable connections medium
- Short circuit or damage in the wiring medium
- Fault in the battery protection electronics medium
Symptoms
- System will not start
- Error possibly appears during or after charging
Inspection / repair
- Difficulty: hard
- DIY: shop recommended
- dealer diagnostic tool required
- Component: battery
- Component: battery management system
- Component: wiring
Applies to
E5000
E6000
E6100
E7000
E8000