Shimano STEPS
System / software
E011
System error detected
A general system error was detected and assist is switched off while riding. Like E010, the first step is a simple power cycle, which resolves transient faults. If the error keeps appearing, the system needs professional diagnosis at a dealer.
- Drive system
- Shimano STEPS
- Category
- System / software
- Motor behavior
- assist off
- DIY-friendly?
- shop recommended
Roadside self-help
- Turn the power off and on again.
- If the error persists, contact your dealer.
Possible causes
- Transient electronics fault medium
- Persistent fault in the system electronics medium
Symptoms
- No assist while riding
- Error code displayed after switching on
Inspection / repair
- Difficulty: hard
- DIY: shop recommended
Pro mode: costs, time and components
Free with the newsletter by Fabian Brose: enter your name and email, confirm by mail – Pro mode is then unlocked on this device for 30 days. The newsletter arrives about every two weeks, unsubscribe at any time. Already subscribed? One click is enough – you will be recognised.
Unlock Pro mode for freeApplies to
E5000
E6000
E6100
E7000
E8000